Shipping Information

Freight cost:

Orders below $50

Freight is $14.95 (including GST Australia wide)

Orders $50-$99

Freight is $9.95(including GST Australia wide) (except bulky orders)

Orders $99+

Freight is FREE (including GST Australia wide) (except bulky orders)

Bulky orders

Freight is $29.95 (inc GST Australia wide). Examples: motow, ramps, bulk orders of more than nine items.

Please Note:Information is provided on each product page if the item has a freight charge.

Freight Rules:

Peter Stevens Motorcycles uses various freight providers depending on your location, but most orders are sent via Australia Post.

We despatch web orders Monday through to Friday; we will make every effort to despatch your order within 2 working days whenever possible (we can't ship or process orders on weekends or public holidays). All orders are despatched out of Melbourne.

Most orders are stored at our main warehouse and sent ASAP. However, due to the huge range of items and parts we offer to you, individual products may be gathered from any of our 8 store locations, or 2 warehouses, to our main warehouse.

Then they are checked, packed, and shipped to you. Because of this, shipping times may be extended by 7-10 working days depending on the supply location of your item/s.

Australian External Territories will be considered International Orders and will have a freight charge applied equal to our freight cost to pack and send the item. (Including Christmas Island, Kangaroo island and Cocos (Keeling) Islands) In some instances your request to order may be declined, based on dangerous goods or where a prompt freight service cannot be offered. Any payments made will be refunded in full.

Due to the time frame for freight deliveries to these locations, no missing articles will be considered by Peter Stevens Motorcycles or the relevant shipping company before a minimum of 3 months from shipping date.

International Customers

Unfortunatley we do not currently send any orders or items overseas.

Order hasn't arrived?

We always try and get our orders out as quickly as possible, however because we source items from multiple stores and warehouses, at times it can take 7-10 business days to post your order from our warehouse.

If your order has not been sent after 10 business days, please submit an enquiry so we can follow this up for you.

Once your order is packed and sent, you will receive a tracking email from Shippit, with a consignment number and the carrier details, which can also be tracked via the links below:

Australia Post
Website:www.auspost.com.au/track

Startrack Express Couriers
Website:www.startrackexpress.com.au

Australia Post
Website:www.couriersplease.com.au

Dangerous Goods

Dangerous goods (DG) items (like aerosols, batteries, flammables, corrosives, etc) must be handled & shipped in compliance with requirements to ensure safe transport & delivery of goods.

DG items cannot be shipped via air, this means we cannot send DG items with express shipping!

We cannot ship DG items to a PO Box or parcel locker due to safety regulations, please ensure you enter a street address when checking out. If you have any questions about dangerous goods, please contact us.

HOW WE USE COOKIES

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you,other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Stock Availability

The stock quantities displayed on this website are the combined stock of several stores.
Online stock quantities are updated throughout the day, however in some situations stock may have sold out in store without removing availability online. We reserve the right to decline an order based on lack of stock availability, but we will always get in contact with you!

If you see an item on our site and would like to come in store and try it on please call the store first to confirm they have stock in your size.
Not all of our stores stock all sizes.
Our store locations and contact details can be found here: www.peterstevens.com.au/locator
Please quote the "SKU" displayed at upper right of each product page when enquiring about stock.